Raw Data Structure
Here's how the data is structured on the SFTP server:
Folder Structure: Navigate through the folders to find daily data.
File Types: Each day contains two files -
<filename>_json.zip
and<filename>_csv.zip
.Data Extraction:
Unzip these files to access daily tracked data.
Files are split into smaller chunks if there is high traffic, e.g., user1.json, user2.json, etc.
Folder Structure

Data Structure
The raw data includes various objects and fields. Each document, submitted via the _jts.push track
command, is stored in its own file when decompressed. Every JENTIS Raw Data output contains the essential documents: user, session, and event. Additionally, there are optional documents such as pageview, product, and order.
Documents
A document within the JENTIS internal data model denotes a tracked object. The system automatically creates two essential documents for every activity: "user" and "session." Additionally, any object sent to the JENTIS Data Layer, such as "pageview," "event," "product," or custom-defined documents, is treated as a document. This functionality is based on the "track" command, further detailed in the JENTIS Data Layer Fundamentals.
Each document contains the following fields:
Mandatory Fields
_id
String
This is the JENTIS internal identifier for this document. The _id is unique across the whole system and always has the type string.
“11111111111111111“
account
String
The account is the container name, as configured in the JTM plus the environment name. If you unsure what your environment is, expect “live“. Both values are concatenated via a dot.
“mycompany.live“
triggerReason
String
Trigger Reason is the reason why this document was created. The value is the Tag Name that is configured in your JTM
“productView“
timestampClient
Integer
The unix timestamp of when this document was created on your visitors browser.
1649842308000
timestampLastTouch
Integer
The unix timestamp of when the complete processing of this document was finished. TimestampClient - timestampLastTouch = total processing time
1649842309000
Optional Fields
User
Per default the user document doesn’t have any additional fields.
Session
property.window_navigator_<variableName>
-
Under this name you can find every navigator-variable that was available on your visitors browser. The properties can be accessed by adding “property.window_navigator_“ to whatever variable you are interested in as a prefix. Example: property.window_navigator_language
property.window_screen_<variableName>
-
These variables are all the window-screen variables that were available on your visitors browser. The properties can be accessed by adding “property.window_screen_“ to whatever variable you are interested in as a prefix. Example: window_screen_width
parent.user
String
This is the _id of the user document of the user responsible for this session.
“11111111111111111“
Pageview
property.href
String
The url of the site where the pageview was triggered.
“www.mycompany.com“
property.pageTitle
String
The pagetitle of the site where the pageview was triggered.
“Welcome to mycompany!“
parent.user
String
This is the _id of the user document of the user responsible for this pageview.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this pageview.
“22222222222222222”
Event
property.group
String
The value of this variable will be the name of the group this event belongs to.
“Visitor Interaction“
property.name
String
The value of this variable will be the name the event that got triggered.
“Scroll Depth“
property.value
String
Here you will find the value of the event.
“25%“
parent.user
String
This is the _id of the user document of the user responsible for this event.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this event.
“22222222222222222”
Productview
property.productId
String
The product id of the product that was viewed.
“e23dj45kjh“
property.productName
String
The name of the product that was viewed.
“My beautiful table“
property.productPrice
Float
The price of the product that was viewed.
19.99
property.productDiscount
Float
If there was a discount for the product, it will be shown here. Example: The product that was viewed is on sale and is 20% cheaper than usual → 0.2 will be stored in this field.
0.2
parent.user
String
This is the _id of the user document of the user responsible for this event.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this event.
“22222222222222222”
AddToCart
property.productId
String
The product id of the product that was added to the cart.
“e23dj45kjh“
property.productName
String
The name of the product that was added to the cart.
“My beautiful table“
property.productPrice
Float
The price of the product that was added to the cart.
19.99
property.productDiscount
Float
If there was a discount for the product, it will be shown here. Example: The product that was viewed is on sale and is 20% cheaper than usual → 0.2 will be stored in this field.
0.2
property.productQuantity
Integer
How many times was this specific product added.
2
parent.user
String
This is the _id of the user document of the user responsible for this event.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this event.
“22222222222222222”
Sale
property.productId
Array of strings
The product ids of all the products that were bought in this purchase.
[“e23dj45kjh“, “a3fd5klas“]
property.productName
Array of strings
The name of the products that were bought in this purchase.
[“My beautiful table“, “Nice Chair“]
property.productPrice
Array of floats
The price of the products that were bought in this purchase.
[19.99, 5.99]
property.productDiscount
Array of floats
If there was a discount for the product, it will be shown here. Example: The product that was viewed is on sale and is 20% cheaper than usual → 0.2 will be stored in this field.
[0.2, 0]
property.productQuantity
Array of integers
The quantity for every bought product.
[1,2]
property.orderId
String
The order of this purchase.
“asdf3f3ad“
property.orderTotal
Float
The total cost of the items bought, excluding shipping.
31.97
property.shipping
Float
The total shipping costs for this purchase.
5
parent.user
String
This is the _id of the user document of the user responsible for this event.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this event.
“22222222222222222”
Search
property.searchTerm
String
The term used in the search bar.
“brown chair“
property.amountResults
Integer
The amount of results the search resulted in.
3
property.foundIds
Array of strings
All the product ids that were shown for this search
[“a3a33r“,”k8k8s2”, “g5g55“]
parent.user
String
This is the _id of the user document of the user responsible for this event.
“11111111111111111”
parent.session
String
This is the _id of the session document of the session responsible for this event.
“22222222222222222”
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