No Consent Connection

Sometimes, no data appears in the Preview Monitors session because the client never sends data to the server. This usually happens when consent information is missing.

If Consent Connection Pending appears, no vendor in JENTIS Tag Manager has received any consent status (granted, denied or essential mode) yet. This often means the bridge to your Consent Management Platform is missing or malfunctions.

Solution: Open Legal Hub → Consentbars and select your Consent Management provider from the list of supported platforms. Then navigate to the Vendors in JENTIS DCP. Enable each vendor, such as Google Analytics 4, in the DCP container by linking it to your Consent Management Platform (CMP).