# No Consent Connection

Sometimes, no data appears in the Preview Monitors session because no data was ever sent from the client side to the server side.

<figure><img src="https://docs.jentis.com/__attachments/842498177/image-20240118-150955.png?inst-v=8241a7f8-0d72-4349-b771-2938071380f3" alt="image-20240118-150955.png"><figcaption></figcaption></figure>

If "Consent Connection Pending" is shown, no consent for any tool has been given, which can be a result of a missing bridge to your Consent Management Platform.

**Solution**: Be sure to visit the "Legal Hub: Vendors" section in your JENTIS DCP. Select each vendor (such as Google Analytics 4) to be active in your DCP Container and activate the CMP for this same DCP Container.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jentis.com/developer-guide/troubleshooting-and-common-errors/no-consent-connection.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.