> For the complete documentation index, see [llms.txt](https://docs.jentis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jentis.com/developer-guide/troubleshooting-and-common-errors/no-consent-connection.md).

# No Consent Connection

Sometimes, no data appears in the Preview Monitors session because the client never sends data to the server. This usually happens when consent information is missing.

<figure><img src="https://2315305008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fy15ncufYr341K5U8q6Of%2Fuploads%2FtVDDlOFfLxQZld981P1O%2Fimage.png?alt=media&amp;token=9ee9afd4-dc8b-4dd7-9cf8-09206bf8f464" alt=""><figcaption></figcaption></figure>

If `Consent Connection Pending` appears, no vendor in JENTIS Tag Manager has received any consent status (granted, denied or essential mode) yet. This often means the bridge to your Consent Management Platform is missing or malfunctions.

**Solution**: Open **Legal Hub → Consentbars** and select your Consent Management provider from the list of supported platforms. Then navigate to the **Vendors** in JENTIS DCP. Enable each vendor, such as Google Analytics 4, in the DCP container by linking it to your Consent Management Platform (CMP).&#x20;


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