# No Consent Connection

Sometimes, no data appears in the Preview Monitors session because no data was ever sent from the client side to the server side.

<figure><img src="https://docs.jentis.com/__attachments/842498177/image-20240118-150955.png?inst-v=8241a7f8-0d72-4349-b771-2938071380f3" alt="image-20240118-150955.png"><figcaption></figcaption></figure>

If "Consent Connection Pending" is shown, no consent for any tool has been given, which can be a result of a missing bridge to your Consent Management Platform.

**Solution**: Be sure to visit the "Legal Hub: Vendors" section in your JENTIS DCP. Select each vendor (such as Google Analytics 4) to be active in your DCP Container and activate the CMP for this same DCP Container.
