Make Tracking First-Party: Set Your DNS
How to set the DNS A-record for JENTIS and your website.
JENTIS is a first-party tool that becomes part of your main tool stack, just like your shop- or content management system. Therefore, you must grant it certain privileges that third parties would not have, which also indicates a higher level of data security and privacy.
That means you must create a DNS entry for a particular subdomain on your hosting. This subdomain is the main communication channel JENTIS uses. To recognize hits from the same user (via first-party cookies) and send data to the JENTIS backend server side.
A DNS A (Address) record maps a domain name to an IP address, allowing browsers and other devices to locate your server.
Why is an A-Record needed for JENTIS?
Adding the DNS A-Record to your hosting settings ensures that the tracking requests made from your website are correctly routed to the JENTIS server. Essentially, it enables communication between your website and JENTIS’s server-side infrastructure.
Please access your DNS management console (usually provided by your hosting provider or domain registrar) and add the DNS settings informed in your JENTIS Account as explained below:
Entries
In preparation for the JENTIS implementation, you will find specific documentation in your account that looks like the following:
Example: do not use on productive systems!
A-RECORD
123abc.myhero.com
123.123.123.123
Simply copy your individual settings from your JENTIS account to your hosting DNS entries and select "A RECORD" to define the details. You will find this information by creating a new container or editing an existing one:
Once you add the DNS A Record, we will automatically verify the configuration in up to 30 minutes. Alternatively, you can return to your container’s configuration and click on Verify.
You can always check the status of your DNS Entry on your container’s configuration:
If you have any questions or suggestions, contact us through our Helpdesk.
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