> For the complete documentation index, see [llms.txt](https://docs.jentis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jentis.com/developer-guide/troubleshooting-and-common-errors/no-tracking-activated.md).

# No Tracking Activated

In some cases, the simple answer to missing data streams is that there was no submit call to send a pageview or any other event.

Make sure to actually [start tracking by communicating via the \_jts.push API](https://github.com/JENTISDev/publicDocs/blob/master/troubleshooting-and-common-errors/broken-reference/README.md) (leveraging JENTIS's tool-agnostic approach) or connecting to any other action stream on your website (using custom JENTIS States, i.e., listening for [datalayer events](/use-cases-and-tutorials/events-and-custom-states/listen-to-datalayer-events.md)).

The most basic call is:

```js
_jts.push({track:"pageview"});
_jts.push({track:"submit"});
```


---

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