# No Tracking Activated

In some cases, the simple answer to missing data streams is that there was no submit call to send a pageview or any other event.

Make sure to actually [start tracking by communicating via the \_jts.push API](https://github.com/JENTISDev/publicDocs/blob/master/troubleshooting-and-common-errors/broken-reference/README.md) (leveraging JENTIS's tool-agnostic approach) or connecting to any other action stream on your website (using custom JENTIS States, i.e., listening for [datalayer events](/use-cases-and-tutorials/events-and-custom-states/listen-to-datalayer-events.md)).

The most basic call is:

```js
_jts.push({track:"pageview"});
_jts.push({track:"submit"});
```


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jentis.com/developer-guide/troubleshooting-and-common-errors/no-tracking-activated.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.