Account Structure - FAQ

chevron-rightDo I need multiple containers for subdomains?hashtag

No. Technically, most subdomain setups work well with one container. Split into multiple containers only if it helps your organizational workflows.

chevron-rightCan I share items across accounts?hashtag

No. Accounts are isolated. Share and reuse configurations only within the same account.

chevron-rightWill containers on the same domain share user IDs by default?hashtag

If the Main Domain Cookie is enabled, yes—containers on the same main domain and its subdomains will share a user ID. You can disable this per container to prevent sharing.

chevron-rightWhat if I operate different country domains?hashtag

Create one container per domain within one account and reuse shared configurations across those containers.

chevron-rightHow can I use the same tool or tag on multiple implementations?hashtag

All containers are maintained in a single JENTIS account.

So you can use the same tools, tags and codes in all or only in selected containers. You don’t need to copy-paste settings from one account to another. Even if the container and embed snippet is different on all domains, the JENTIS Tag Manager configuration is always managed globally in a single account.

chevron-rightHow do I set up a tool only in one domain?hashtag

A domain is always connected to a single container; this is a 1:1 relationship. To implement a tool or a tag on only one container, you must select only this specific container.

chevron-rightCan I have only one global container on multiple websites (domains)?hashtag

No, a container, embed snippet, and DNS record are defined per domain. JENTIS is a first-party tool and can only be used in a first-party context. As the cookies set and associated with JENTIS are set via HTTP, this architecture does not support loading a third-party JS embed snippet, as the cookies would still be set in that third-party context via HTTP.

This is a browser security and data privacy measure that can not be circumvented.

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