Account Structure - FAQ

Do I need multiple containers for subdomains?

No. Technically, most subdomain setups work well with one container. Split into multiple containers only if it helps your organizational workflows.

Can I share items across accounts?

No. Accounts are isolated. Share and reuse configurations only within the same account.

Will containers on the same domain share user IDs by default?

If the Main Domain Cookie is enabled, yes—containers on the same main domain and its subdomains will share a user ID. You can disable this per container to prevent sharing.

What if I operate different country domains?

Create one container per domain within one account and reuse shared configurations across those containers.

How can I use the same tool or tag on multiple implementations?

All containers are maintained in a single JENTIS account.

So you can use the same tools, tags and codes in all or only in selected containers. You don’t need to copy-paste settings from one account to another. Even if the container and embed snippet is different on all domains, the JENTIS Tag Manager configuration is always managed globally in a single account.

How do I set up a tool only in one domain?

A domain is always connected to a single container; this is a 1:1 relationship. To implement a tool or a tag on only one container, you must select only this specific container.

Can I have only one global container on multiple websites (domains)?

No, a container, embed snippet, and DNS record are defined per domain. JENTIS is a first-party tool and can only be used in a first-party context. As the cookies set and associated with JENTIS are set via HTTP, this architecture does not support loading a third-party JS embed snippet, as the cookies would still be set in that third-party context via HTTP.

This is a browser security and data privacy measure that can not be circumvented.

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