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How to verify the domain where the JENTIS Cookie is set

To check in which domain the JENTIS First-Party Cookie is set, follow these steps:

  1. Open your browser's Developer Tools by pressing F12.

  2. Navigate to the Application tab (or its equivalent, depending on your browser).

  3. In the sidebar, go to Storage > Cookies and select the domain of your current website.

  4. A list of cookies set on your domain will be displayed.\

Look for the jts-rw cookie name, which stores the JENTIS First-Party User ID. In the Domain column, you can see the specific domain where the cookie is set:

If we use the previous example domain https://ckion-dev.jtm-demo.com/, this means:

  • With the Main Domain Cookie enabled, the domain should appear as .jtm-demo.com.

  • With the Main Domain Cookie disabled, the domain should appear as ckion-dev.jtm-demo.com.

Disabled
Enabled

If you have any questions or suggestions, contact us through our Helpdesk.

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