Frequently Asked Questions

We have created these FAQ to address the most frequently asked questions from both prospective and current Customers regarding compliance with privacy laws within our service, along with our responses.

• How are the JENTIS Cookies used and how long are they stored?

• Is consent required for the setting of the JENTIS cookies?

• Can JENTIS provide a standard description of the data processing via the JENTIS Software for the Customer’s Privacy Policy?

• Can data subjects opt out from the processing of their data?

• How does JENTIS handle data subject requests for erasure?

• Where does the data processing take place?

If you have any questions that are not covered here, feel free to reach out to your direct contact at JENTIS or to the JENTIS Compliance & Legal Team via email at privacy@jentis.com.