> For the complete documentation index, see [llms.txt](https://docs.jentis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jentis.com/key-features/health-center.md).

# Health Center

The JENTIS Health Center helps you detect and investigate tags with unusually high failure rates or dropped triggers in your server-side tag manager container.

It provides a centralized view of tag health, recent issue history, and notification settings, enabling teams to identify problems earlier and reduce the impact of broken or degraded tag execution.

## Overview

Health Center monitors tag execution and highlights tags that show signs of degraded behavior. A tag may be marked as unhealthy when it has an elevated failure rate or when triggers are dropped before the tag can run.

### Filtering by tool or container

Health Center supports two primary scopes:

| Scope               | Description                                                                                                                                                |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Container level** | Shows tag health across the entire server-side container. Use this to understand overall container health and identify broad problems.                     |
| **Tool level**      | Shows tag health for tags associated with a specific tool. Use this when investigating issues related to a particular integration, destination, or vendor. |

Filtering helps reduce noise when a container contains many tags or when ownership is split across different teams.

<figure><img src="/files/TcpM8QNHXxU8yqOLpYJM" alt=""><figcaption><p>Health Center filtered by Tools -> Containers</p></figcaption></figure>

<figure><img src="/files/9HVlcxa0Q9tkJ0PmUc11" alt=""><figcaption><p>Health Center filtered by Containers -> Tools</p></figcaption></figure>

## Tag status

Each monitored tag has a health status that reflects its current behavior.

<figure><img src="/files/L6G6iB7bovS2rMS5n1Yi" alt=""><figcaption></figcaption></figure>

The status view allows you to:

* Review the current health of each tag
* Filter tags by **tool**
* Filter tags at the **container level**
* Identify tags with active or recent issues
* Compare healthy, degraded, and failing tags in one place

A tag’s status is based on observed execution behavior. When the Health Center detects an abnormal failure rate or trigger drops, the tag may be flagged with an issue.

## 24-hour issue history

Health Center includes a rolling **24-hour** history for each tag.

The history view shows:

* Periods with high failure rates
* The number of dropped triggers
* Recent changes in tag health
* Whether an issue is ongoing or has already recovered

### Issues and UI notifications

When the Health Center detects abnormal tag behavior, it creates an **issue** in the UI.

Issues are displayed directly in the Health Center interface to draw attention to tags that may require investigation.

An issue may indicate:

* A high tag failure rate
* A sudden increase in failures
* Dropped triggers
* A recurring or unresolved tag health problem

Use issues as the starting point for investigation. After selecting an issue, review the affected tag, recent history, and any related configuration changes.

<figure><img src="/files/c2sWgyGSNakstIvwtNbf" alt=""><figcaption></figcaption></figure>

***

## Email notifications

The Health Center can send email notifications when issues are detected.

Notification settings allow you to configure:

* Who receives Health Center emails
* A suppression window to avoid repeated notifications for the same or similar issues

### Notification recipients

Recipients should usually include the team or individuals responsible for maintaining server-side tags.

Recipients can be either active user accounts within the DCP or custom email addresses. The recipients can be set in the "Settings" sub-menu of the Health Center.

<figure><img src="/files/SOvXhMcRPAmhB8WqV3pZ" alt=""><figcaption></figcaption></figure>

### Suppression window

The suppression window controls how often email notifications are sent for recurring issues.

<figure><img src="/files/6i3CcaFGi2XK8JQ4mGCV" alt=""><figcaption></figcaption></figure>

For example, if a tag continues to fail after an issue has already triggered an email, Health Center will wait until the suppression window expires before sending another notification for that issue.

This helps teams focus on meaningful alerts without receiving repeated emails for the same ongoing problem.

## Limitations

Health Center detects observed tag health issues based on execution behavior. It does not automatically determine the root cause of a failure.

A detected issue may require further investigation into:

* Tag configuration
* Trigger conditions
* Server-side container configuration
* Vendor endpoint availability
* Authentication or permission problems
* Network or request-format errors


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