Important Adobe Analytics API Configuration for Server-Side

Adobe Analytics is a powerful platform for gathering, analyzing, and visualizing data from various sources to help businesses understand their digital performance. To ensure that your JENTIS Adobe Analytics tool instance integrates seamlessly with Adobe Analytics Reports, proper configuration is crucial and might lead to data being not processed. Follow these steps to set up Adobe Analytics correctly.

Adobe Analytics Admin - Configuration Details

To ensure that your JENTIS Tag Manager communicates effectively with Adobe Analytics, you'll need to adjust a critical setting in the Adobe Analytics Admin panel:

1. Access the Admin Panel:

   • Log in to your Adobe Analytics account.

   • Navigate to Analytics > Admin > Report Suites.

2. Locate the Timestamp Configuration:

   • Within the Report Suites section, go to General.

   • Find and select Timestamp Configuration.

3. Adjust Timestamp Settings:

   • Set the Timestamp option to Optional. This configuration is essential for the Data Insertion 1.4 REST API to send data successfully from JENTIS Server to Adobe Analytics.

4. Permission Check:

   • If the Timestamp Configuration option is not visible or available, you might need to access Adobe Analytics with a higher-level account that has the appropriate permissions. Agencies or users with limited permissions may not be able to make this change, so you might need to contact your Adobe account administrator or agency for assistance.

By ensuring that the timestamp setting is configured correctly, you can avoid potential issues with data transmission and maximize the efficiency of your tool's integration with Adobe Analytics. If you encounter any difficulties or need further assistance, don't hesitate to reach out to your Adobe support team or the tool's customer service for guidance.